SHIPPING POLICIES

Three cardboard boxes stacked on a woven mat, with one leaning. The boxes have shipping labels and handling symbols, including a rain umbrella, upward arrows, and a house with a star.

Shipping Information

Thank you for visiting Customized Home Goods. We sincerely appreciate the opportunity to earn your business and create something special just for you.

Processing Time

Most orders are carefully handcrafted, personalized, and prepared for shipment within 3–5 business days of purchase. Because many of our products are custom-made to your specifications, processing times may vary slightly depending on the complexity of your order.

If your order requires digital proof approval, production will begin once we receive your approval, which may extend the overall processing time.

Shipping & Tracking

We primarily ship through USPS, UPS, and FedEx Ground Services to ensure reliable delivery throughout the United States.

As soon as your order ships, you will automatically receive a shipping confirmation email containing your tracking information so you can monitor your package every step of the way.

Shipping Cost

Shipping is currently just $0.01 per order.

Questions About Your Order?

Our goal is to provide a smooth and enjoyable shopping experience from start to finish. If you have any questions, concerns, or special requests regarding your order, please don't hesitate to contact us. We're always happy to help.

Thank you for supporting a small family-owned business. Your support means the world to us, and we are honored to be a part of your gift-giving and home decorating journey.